Frequently Asked Questions
Everything you need to know about your intergalactic fashion orders.
How do I know which size to order for apparel?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts to ensure the perfect fit for your Gerry Anderson gear.
What is your shipping policy for international orders?
We ship worldwide from our UK warehouse. Shipping costs and delivery times are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties.
How should I care for my printed t-shirts and hoodies?
To preserve the high-quality prints, we recommend washing your garments inside out at 30°C. Avoid tumble drying and do not iron directly over the printed designs.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed clothing items in their original packaging. Please contact our support team to initiate a return or exchange.
Are your products officially licensed?
Yes, every item in our store is 100% officially licensed merchandise, designed in collaboration with the Anderson estate to ensure authenticity for all fans.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our facility, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.